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These are the most frequently asked questions we have received over the years, plus install tips, wiring diagrams, and more. Please check back often as we are always adding more info. Have a question not answered here? Please send us an email, we will respond within 24 hours, customer satisfaction is our #1 priority.
Check out our forums at www.legalfreetoair.com for further assistance!!
SHIPPING FAQs

Q. Do you ship to Alaska, Guam, Hawaii, Puerto Rico, USVI, APO/FRO?  

Q. Do you ship to Canada?

Q. Do you ship Internationally?

PAYMENT FAQs

Q. What payments do you accept?

Q. Do I have to register with Paypal or have a Paypal account?

TECHNICAL FAQs

Q. I need more help and assistance and wish to talk to others with the same issues?

Q. What is FTA?

Q. Can I receive FTA channels from anywhere in North America?

Q. What is the difference between circular and linear polarity LNBs?

Q. Can the V Box V be used with 220V-50Hz?

Q. How do I connect my V Box V to my BUD?

Q. Any suggestions on how to use the 8x1 switch?

Q. How to set-up 8x1 switch with DVBDream?

Q. How to set-up 8x1 switch with Coolsat 6000?

Q. What's the difference between a Standard and Universal LNB?

Q. Does the BSC621 work with 4DTV receivers?

Q. I just installed my BSC621 and on my 4DTV receiver and I get C Band but only on one polarization. What do I need to do to get both even and odd channels?

Q. My SG2100 Dish Motor was working fine and now it stopped working. What should I do?

Q. What is DiSEqC?

Q. What is USALS?

Q. My Traxis DBS3500 is now showing black and white picture, and/or my picture is rolling. What do I do?

Q. How do I program the Pansat II Universal Remote to control my TV, VCR, or DVD?

Q. How do I program the Viewsat Universal Remote to control my TV, VCR, or DVD?



Q. Do you ship to Alaska, Hawaii, Guam, Puerto Rico, USVI, APO/FPO?

A. Yes, we ship to AK,HI,GU,PR,USVI with no additional costs on all items except for satellite dish antenna's. We can not ship sat dishes to those locations.

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Q. Do you ship to Canada?

A. Yes, we ship to Canada. Free shipping does NOT apply to orders shipped to Canada. All Canadian Orders must be paid in United States Currency.

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Q. Do you ship Internationally?

A. Yes, we ship just about anywhere. We do not accept International Credit Card orders. Customer is responsible for any and all custom duties, taxes and fees. If you refuse a package to avoid paying customs fees, we will not issue a refund for the item, shipping fees or the customs fees. It is also the customer's responsibility to make sure it is lawful for the item(s) to be imported. Please be aware that all of our items have manuals, paperwork and so on in English. Products may not conform to the destination country's labels and specifications requirements. Voltage and electrical requirements may vary, it is the customers responsibility for adapters or converters. Delays in shipments can occur because of customs processing, please contact your local customs office if it has been a reasonable amount of time and you have not received your order. If you have any further questions, please contact your local customs office.
* Not all products can be shipped internationally.

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PAYMENT FAQs

Q. What payments do you accept?

A. We accept all major credit cards and echecks through Paypal, we also accept Money Orders.

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Q. Do I have to register with Paypal or have a Paypal Account?

A. No, you do not need to have a Paypal account, nor do you need to register with them.

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TECHNICAL FAQs

Q. I need more help and assistance and wish to talk to others with the same issues?

A. Check out our Forums where you can post questions, and read other members posts to help you solve your issue.
www.legalfreetoair.com


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Q. What is FTA?

A. FTA provides free television and radio programming that any appropriate receiver can receive. Free To Air Signals are carried on Ku & C Band frequencies. Foreign language programming from faraway countries, TV stations from other states, religious networks, sports, etc. Never a subscription and no monthly fees. You will need a receiver (make sure it can receive the frequencies you prefer). A 30" or larger satellite dish is needed with a compatible LNB. To increase the channels you receive, you can add a motor. You will use 2 coax cables. One from the LNB to motor, one from motor to receiver. Don't forget to ground the installation. Remember FTA channels are never scrambled and are FREE! Scrambled channels you need a subscription, please contact the subcriber.

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Q. Can I receive FTA Channels from anywhere in North America?

A. Generally speaking, you will need a clear view of the southern sky.

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Q. What is the difference between circular and linear polarity LNBs?

A. Circular polarity LNBs are used for DSS satellites such as DishNetwork and Directv, while Linear polarity LNBs are used for DBS satellites such as Galaxy, Intelsat, Satmex, etc... Most FTA satellites are linear polarity.

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Q. Can the V Box V be used with 220V-50Hz?

A. No, the V Box we sell is the North America model and is set-up for 110V-60Hz power.

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Q. How do I connect the V Box V to my BUD?

A. The V-Box is very easy to hook up:


Connect the 2 motor wires, that's usually the bigger ones to M1 and M2. If your motor runs the wrong way, switch those wires around.

Connect the 2 sensor wires. It doesn't matter how these connect. Reed or Hall Effect sensors are just a counting device. They are either open or closed. Every time they cycle, it's one count.

That should be all you to control the actuator. If you have small green, orange, and black wires these are probably polarotor wires. Normally they are red, black and white. These don't have anything to do with moving the dish, unless they are connected to the sensor. If so find out which 2, and connect the same 2 on the V-Box end.

Connect the coax to loop through the V-Box so it can pick up the DiSEqC demands. It's marked by the connections, "LNB" and "RECEIVER".

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Q. Any suggestions on how to use the 8x1 switch?

A. This switch is not compatible with all receivers. Here are two ways to use the switch:

1) DiSEqC 1.1 which allows you to change switch settings uncommitted in the menu, opening up 8 ports.
2) Program "fake" motor positions using USLAS so that each sat is set to a motor position to do the switching.
Models that do support DiSEqC 1.1 include the Traxis DBS3500, Pansat 9200HD, most Coolsats and Fortecs including CS5000, CS6000,and Fortec Mercury II.
Another way is:
In the Antenna Settings choose the first satellite you want to program in eg Echo 7. Enter the usual settings for the lnb type, frequency, etc.

For Diseqc enter "None" and for Motor choose "On" and then "User". Once in the "User" option you need to either tab left or right till Echo 7 comes in at the top right of the screen and you see the Quality indicator light up. You then tab up to save this setting and then move to the next satellite eg Echo 8 and do the same thing.

Once you have all your satellites set up, exit and make sure you save where prompted.

I found that tabbing left or right bore no relationship with the satellites actual position in the sky. Eg I would tab left and find 110 then 91 and then back to 110 and I would go in a continual loop between 110 and 91. By tabbing right another satellite would come up and with luck it will be the one you looking for. Eventually you will find them all.

For legacy duals you have to run 2 cables, one for each polarity. For dp lnbs you could use just one cable to the 13V port.

sat (A,B) is diseqc 1, 22kzh off, standard lnb
sat (C,D) is diseqc 2, 22kzh off, standard lnb
sat (E,F) is diseqc 3, 22kzh on, standard lnb
sat (G,H) is diseqc 4, 22kzh on, standard lnb

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Q.How to set-up 8x1 switch with DVBDream?

A.Use Raw commands:

Uncommitted CMD 0 raw command E0 10 39 F0
Uncommitted CMD 1 raw command E0 10 39 F1
Uncommitted CMD 2 raw command E0 10 39 F2
Uncommitted CMD 3 raw command E0 10 39 F3
Uncommitted CMD 4 raw command E0 10 39 F4
Uncommitted CMD 5 raw command E0 10 39 F5
Uncommitted CMD 6 raw command E0 10 39 F6
Uncommitted CMD 7 raw command E0 10 39 F7

0 to 7 = 8 ports

For diseqc switch select "None", dd all the satellites you want, they will show as if attached to one LNB, add the proper raw diseqc command for each satellite.

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Q. How to set-up 8x1 switch with Coolsat 6000?

A.Change settings on Coolsat 6000 to diseqc 1.0/1.1.

82 committed 1
uncom 1
91 committed 1
uncom 4
110 committed 1
uncom 2
119 committed 1
uncom 3
123 committed 1
uncom 5.
etc.....

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Q. What's the difference between a Standard and a Universal LNB?

A. Standard and Universal LNBs are both Linear LNB's. A Standard has a frequency range from 11.7GHz to 12.2GHz, and is used in North America only. A Universal has a frequency range of 10.7GHz to 12.75GHz, consisting of a hi and lo band. This is more popular in Europe and the Middle East because their satellites broadcast within the 10.70GHz to 12.75GHz range. A Universal LNB can be used for all Ku linear polarization sats in North America.

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Q. Does the BSC621 work with 4DTV Receivers?

A. Yes, the BSC621 model I sell works for 4DTV receivers. The BSC 621-2 model does not.

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Q. I just installed my BSC621 and on my 4DTV receiver and I get C Band but only on one polarization. What do I need to do to get both even and odd channels?

A. You will need to change the settings in the Menu on the 4DTV receiver, found at Options 6, 4, 2, #2. From "C-Band and Ku-Band LNB's", to "C-Band and Ku-Band LNBF's".

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Q. My SG2100 Dish Motor was working fine and now it stopped working. What should I do?

A. This could happen for several reasons. The first thing to try is the manual reset procedure.
Two Button Models: Turn off your receiver to stop the power to the SG2100. Press and hold BOTH control buttons on the motor. Turn on your receiver to apply power to the motor. At this time the indicator light should alternate between green and red. Continue to hold the two control buttons until the indicator light shows a steady green. The indicator light will normally flash from green to red about 15 times. Your motor is now reset.
New One Button Models: Use a toothpick or a straightened paper clip and insert it into the reset hole to press the button for several seconds. The LED will go orange and then steady green. Your motor is now reset.

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Q. What is DiSEqC?

A. DiSEqC (Digital Satellite Equipment Control), pronounced "Die-Sec", is a special communication protocol for use between a satellite receiver and a device such as a multi-dish switch or a small dish antenna rotor.

DiSEqC relies only upon a coaxial cable to transmit both bidirectional data/signals and power. DiSEqC is commonly used to control switches and motors, and is claimed to be more flexible than 13/18 volt and 22 kHz tone or ToneBurst/MiniDiSEqC techniques. DiSEqC is also compatible with the actuators used to rotate large C band dishes if used with a DiSEqC positioner. Despite its name, it has been used on fully analogue or only partially digital-capable (Astra Digital Radio) satellite receivers.

A number of variations of DiSEqC exist:

DiSEqC 1.0, which allows switching between up to 4 satellite sources
DiSEqC 1.1, which allows switching between up to 16 sources
DiSEqC 1.2, which allows switching between up to 16 sources, and control of a simple horizontal-panning satellite motor
DiSEqC 2.0, which adds bi-directional communications to DiSEqC 1.0
DiSEqC 2.1, which adds bi-directional communications to DiSEqC 1.1
DiSEqC 2.2, which adds bi-directional communications to DiSEqC 1.2
All four variations were standardised by February 1998, prior to general use of digital satellite television. The later versions are backwards compatible with the lower revisions, but the lower revisions are, somewhat obviously, not forward compatible with the higher revision numbers. 1.x and 2.x versions are both backwards and forwards compatible. This table shows what works and what doesn't:

1.0 switch 1.1 switch 1.2 motor 2.0 switch 2.1 switch 2.2 motor
1.0 receiver yes no no yes no no
1.1 receiver yes yes no yes yes no
1.2 receiver yes yes yes yes yes yes
2.0 receiver yes no no yes no no
2.1 receiver yes yes no yes yes no
2.2 receiver yes yes yes yes yes yes

Do note that a 1.x receiver will not be able to receive communication from a switch or motor. Usually this is not important, as the switch or motor can be controlled by the receiver without problems.

Also often found are the terms DiSEqC 1.3 and 2.3 used by manufacturers and retailers to refer to the use of DiSEqC with other protocols. For example, 1.3 usually refers to a receiver which uses USALS in conjunction with the DiSEqC 1.2 protocol. Such terminology has not been authorised by Eutelsat.

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Q. What is USALS?

A. Universal Satellites Automatic Location System (USALS), also known (unofficially) as DiSEqC 1.3, Go X or Go to XX is a satellite dish motor protocol that automatically creates a list of available satellite positions in a motorised satellite dish setup. It is used in conjunction with the DiSEqC 1.2 protocol. It was developed by STAB, an Italian motor manufacturer, who still make the majority of USALS compatible motors.

Software on the satellite receiver (or external positioner) calculates the position of all available satellites from an initial location (input by the user), which is the latitude and longitude relative to Earth. Calculated positions can differ ±0.1 degrees from the offset. This is adjusted automatically and does not require previous technical knowledge.

Compared to DiSEqC 1.2, it is no longer necessary to manually search and store every known satellite position. Just by pointing to a known satellite position (for example 19.2șE) is enough. This position will act as the central point. The USALS system will then calculate visible satellites position within the offset.

It is advisable to align to the satellite most southern to your position, (for northern hemisphere locations) or northern to your position (for southern hemisphere locations).

As it is not an open standard, for a receiver to carry the USALS logo it must undergo a certification test STAB's laboratories. If successful the manufacturer can include a USALS settings entry in its own menu, as well as place the logo on the front of their unit. However, a large number of manufacturers of both receivers and motors provide compatible modes which have not received certification, leading to use of unofficial terms.

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Q. My Traxis DBS3500 is now showing black and white picture, and/or my picture is rolling. What do I do?

A. You have accidentally put the receiver in PAL mode. To switch back to NTSC mode:

Turn the power of the receiver off using the switch on the back.
Turn the power on.
Press the "Menu" key.
Press the left arrow key two times.
Press the down arrow key one time.
Press "OK/Enter" one time.
Press the left arrow key until TV type says NTSC and your picture is normal.

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Q. How do I program the Pansat II Universal Remote to control my TV, VCR, or DVD?

A. You simply use the auto-search function. Power on the TV/VCR/DVD. Press the tv/vcr or dvd button and hold for 6-10 seconds. Then press the up or down button every 3 seconds to search through the list of codes one at a time. When your tv or vcr or dvd shuts off you have the correct code.

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Q. How do I program the Viewsat Universal Remote to control my TV, VCR, or DVD?

A. You simply use the auto-search function. Power on the TV/VCR/DVD. Press the tv/vcr or dvd button and hold for 6-10 seconds until it lights up steady. Then press the up button every 3 seconds to search through the list of codes one at a time. When your tv or vcr or dvd shuts off you have the correct code. Now press OK on the remote to save the code.



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