These are the most frequently asked questions we have received over the years, plus install tips, wiring diagrams, and more. Please check back often as we are always adding more info. Have a question not answered here? Please send us an email, we will respond within 24 hours, customer satisfaction is our #1 priority.

SHIPPING FAQs

Q.  Do you ship to Puerto Rico?

A.  Yes, we ship to Puerto Rico with no additional costs.

Q. Do you ship to Canada?

A. Yes, we ship to Canada. Free shipping does NOT apply to orders shipped to Canada.   All Canadian Orders must be paid in United States Currency.

Q. Do you ship Internationally?

A. Yes, we ship just about anywhere. Please email us at sales@hypermegasat.com for a shipping quote. * Not all products can be shipped internationally.

 

PAYMENT FAQs

Q. What payments do you accept?

A. We accept all major credit cards and echecks through Paypal, we also accept Money Orders. 

Q. Do I have to register with Paypal or have a Paypal Account?

A. No, you do not need to have a Paypal account, nor do you need to register with them.
 

TECHNICAL FAQs

Q. Why should I get an FTA system?

A. FTA provides free programming you cant get anywhere else. Foreign language programming from faraway countries, TV stations from other states, religious networks, sports, etc... Never a subscription and no monthly fees.

Q. Can i receive FTA Channels from anywhere in North America?

A. Generally speaking, you will need a clear view of the southern sky.

Q. What is the difference between circular and linear polarity LNB's?

A. Circular polarity LNBs are used for DSS satellites such as DishNetwork and Directv, while Linear polarity LNBs are used for DBS satellites such as Galaxy, Intelsat, Satmex, etc... Most FTA satellites are linear polarity.

Q. Can the V Box V be used with 220V-50Hz?

A. No, the V Box we sell is the North America model and is set-up for 110V-60Hz power.

Q. Any suggestions on how to use the 8x1 switch?

A. This switch is not compatible with all receivers.  Here are two ways to use the switch:

1) DiSEqC 1.1 which allows you to change switch settings uncommitted in the menu, opening up 8 ports.

2) Program "fake" motor positions using USLAS so that each sat is set to a motor position to do the switching.

Models that do support DiSEqC 1.1 include most Coolsats and Fortecs including CS5000 and Fortec Mercury II.

Q. Does the BSC621 work with 4DTV Receivers?

A. Yes, the BSC621 model I sell works for 4DTV receivers. The BSC 621-2 model does not.

Q. I just installed my BSC621 and on my 4DTV  receiver and I get C Band but only on one polarization. What do I need to do to get both even and odd channels?

A. You will need to change the settings in the Menu on the 4DTV receiver, found at Options  6, 4, 2, #2. From "C-Band and Ku-Band LNB's", to "C-Band and Ku-Band LNBF's".

Q. My SG2100 Dish Motor was working fine and now it stopped working. What should I do?

A. This could happen for several reasons. The first thing to try is the manual reset procedure.

Two Button Models: Turn off your receiver to stop the power to the SG2100. Press and hold BOTH control buttons on the motor. Turn on your receiver to apply power to the motor. At this time the indicator light should alternate between green and red. Continue to hold the two control buttons until the indicator light shows a steady green. The indicator light will normally flash from green to red about 15 times. Your motor is now reset.

New One Button Models: Use a toothpick or a straightened paper clip and insert it into the reset hole to press the button for several seconds. The LED will go orange and then steady green. Your motor is now reset.

Q. Want to learn more about DiSEqC Switches?

A. DiSEqC (Digital Satellite Equipment Control), pronounced "Die-Sec", is a special communication protocol for use between a satellite receiver and a device such as a multi-dish switch or a small dish antenna rotor.

DiSEqC relies only upon a coaxial cable to transmit both bidirectional data/signals and power. DiSEqC is commonly used to control switches and motors, and is claimed to be more flexible than 13/18 volt and 22 kHz tone or ToneBurst/MiniDiSEqC techniques. DiSEqC is also compatible with the actuators used to rotate large C band dishes if used with a DiSEqC positioner. Despite its name, it has been used on fully analogue or only partially digital-capable (Astra Digital Radio) satellite receivers.

A number of variations of DiSEqC exist:

DiSEqC 1.0, which allows switching between up to 4 satellite sources
DiSEqC 1.1, which allows switching between up to 16 sources
DiSEqC 1.2, which allows switching between up to 16 sources, and control of a simple horizontal-panning satellite motor
DiSEqC 2.0, which adds bi-directional communications to DiSEqC 1.0
DiSEqC 2.1, which adds bi-directional communications to DiSEqC 1.1
DiSEqC 2.2, which adds bi-directional communications to DiSEqC 1.2
All four variations were standardised by February 1998, prior to general use of digital satellite television. The later versions are backwards compatible with the lower revisions, but the lower revisions are, somewhat obviously, not forward compatible with the higher revision numbers. 1.x and 2.x versions are both backwards and forwards compatible. This table shows what works and what doesn't:

1.0 switch 1.1 switch 1.2 motor 2.0 switch 2.1 switch 2.2 motor
1.0 receiver yes no no yes no no
1.1 receiver yes yes no yes yes no
1.2 receiver yes yes yes yes yes yes
2.0 receiver yes no no yes no no
2.1 receiver yes yes no yes yes no
2.2 receiver yes yes yes yes yes yes

Do note that a 1.x receiver will not be able to receive communication from a switch or motor. Usually this is not important, as the switch or motor can be controlled by the receiver without problems.

Also often found are the terms DiSEqC 1.3 and 2.3 used by manufacturers and retailers to refer to the use of DiSEqC with other protocols. For example, 1.3 usually refers to a receiver which uses USALS in conjunction with the DiSEqC 1.2 protocol. Such terminology has not been authorised by Eutelsat.

 

Coming soon! Frequently Asked Questions, Install Tips, Wiring Diagrams, Downloads, & More!
 

 

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