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These are the most frequently
asked questions we have received over the years, plus install
tips, wiring diagrams, and more. Please check back often as we
are always adding more info. Have a question not answered here?
Please send us an email, we will respond within 24 hours,
customer satisfaction is our #1 priority.
SHIPPING FAQs Q. Do you ship to Puerto Rico? A. Yes, we ship to Puerto Rico with no additional costs. Q. Do you ship to Canada? A. Yes, we ship to Canada. Free shipping does NOT apply to orders shipped to Canada. All Canadian Orders must be paid in United States Currency. Q. Do you ship Internationally? A. Yes, we ship just about anywhere. Please email us at sales@hypermegasat.com for a shipping quote. * Not all products can be shipped internationally.
PAYMENT FAQs Q. What payments do you accept? A. We accept all major credit cards and echecks through Paypal, we also accept Money Orders. Q. Do I have to register with Paypal or have a Paypal Account? A. No, you do not
need to have a Paypal account, nor do you need to register with
them. TECHNICAL FAQs Q. Why should I get an FTA system? A. FTA provides free programming you cant get anywhere else. Foreign language programming from faraway countries, TV stations from other states, religious networks, sports, etc... Never a subscription and no monthly fees. Q. Can i receive FTA Channels from anywhere in North America? A. Generally speaking, you will need a clear view of the southern sky. Q. What is the difference between circular and linear polarity LNB's? A. Circular polarity LNBs are used for DSS satellites such as DishNetwork and Directv, while Linear polarity LNBs are used for DBS satellites such as Galaxy, Intelsat, Satmex, etc... Most FTA satellites are linear polarity. Q. Can the V Box V be used with 220V-50Hz? A. No, the V Box we sell is the North America model and is set-up for 110V-60Hz power. Q. Any suggestions on how to use the 8x1 switch? A. This switch is not compatible with all receivers. Here are two ways to use the switch: 1) DiSEqC 1.1 which allows you to change switch settings uncommitted in the menu, opening up 8 ports. 2) Program "fake" motor positions using USLAS so that each sat is set to a motor position to do the switching. Models that do support DiSEqC 1.1 include most Coolsats and Fortecs including CS5000 and Fortec Mercury II. Q. Does the BSC621 work with 4DTV Receivers? A. Yes, the BSC621 model I sell works for 4DTV receivers. The BSC 621-2 model does not. Q. I just installed my BSC621 and on my 4DTV receiver and I get C Band but only on one polarization. What do I need to do to get both even and odd channels? A. You will need to change the settings in the Menu on the 4DTV receiver, found at Options 6, 4, 2, #2. From "C-Band and Ku-Band LNB's", to "C-Band and Ku-Band LNBF's". Q. My SG2100 Dish Motor was working fine and now it stopped working. What should I do? A. This could happen for several reasons. The first thing to try is the manual reset procedure. Two Button Models: Turn off your receiver to stop the power to the SG2100. Press and hold BOTH control buttons on the motor. Turn on your receiver to apply power to the motor. At this time the indicator light should alternate between green and red. Continue to hold the two control buttons until the indicator light shows a steady green. The indicator light will normally flash from green to red about 15 times. Your motor is now reset. New One Button Models: Use a toothpick or a straightened paper clip and insert it into the reset hole to press the button for several seconds. The LED will go orange and then steady green. Your motor is now reset. Q. Want to learn more about DiSEqC Switches?
A. DiSEqC (Digital Satellite Equipment
Control), pronounced "Die-Sec", is a special communication protocol
for use between a satellite receiver and a device such as a
multi-dish switch or a small dish antenna rotor.
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